|
Upcoming Events: Seminar Descriptions: · The seminars include all the materials you will need
· Location:
5801 NW 82nd Street
Oklahoma City, OK 73132
Redesigning Your Work Culture: Strategies for Retaining Talented Employees No matter how large or small an organization, keeping talented employees is a daunting task. Many organizations offer incentives and "motivational programs" designed to increase productivity and satisfaction. Yet, employees frequently report that they are still dissatisfied and the lack of excellent customer service reflects that. In this seminar, we will discuss the steps involved in retaining talented employees and create plans to do so.
8:30 AM - 11:30 AM $75
Cost: $75  Main Menu
Creating a Motivating Environment in the Workplace Delivering excellent customer service is a critical factor in any organization`s success and employees play a critical role in the process. Because it is impossible to truly "motivate" anyone to do anything they don`t want to do, it is incumbent upon leaders to nurture an organizational climate that encourages employees to want to provide exceptional service. This seminar will provide you with techniques to create this culture.
8:30 AM - 11:30 AM $75
Cost: $75 Main Menu
Resolving Conflicts and Solving Problems Conflict in the workplace is a normal and healthy way to create growth and change. Occasionally, conflicts can become counterproductive and can hurt the organization if situations escalate. Participants will develop effective personal plans to use is solving workplace problems and resolving conflicts.
8:30 AM - 11:30 AM $75
Cost: $75 Main Menu
Improving Team Performance Through Better Communication Good communication skills include the ability to understand the meaning behind what people are saying. Through the FLEX™ communication process, participants will develop effective oral communication skills to enhance workplace cooperation and productivity. Participants will also develop strategies to communicate effectively with "difficult" people.
8:30 AM - 11:30 AM $75
Cost: $75 Main Menu
Achieve a High Performance Organization Increase your personal and organizational productivity. This five-session workshop will give you tools to achieve success. Stop wasting time and start spending more time on high payoff activities. Your will develop strategies for improving your organization that you can apply immediately. You will also set specific goals to help your achieve your desired outcomes.
Five class meetings:
Each Tuesday starting January 25, 2011 through February 22, 2011
8:30 AM - 10:00 AM for each event
$550 Cost: $550 Main Menu
|
